RESPONSIBLE GAMING POLICY AND PREVENTION OF MINOR GAME

GENERAL INFORMATION

Online casino gambling should always be aimed to entertain. However, there is a certain percentage of people who lose control while gambling. Before you start playing, it is important to understand that gambling should never be viewed as a source of income or debt settlement. It is important to keep track of the time and amount of money spent at online casinos daily. JOZZ online casino (hereinafter "Casino", "JOZZ", "We") recognizes that the game can be addictive and offers various types of services to help the Player in case of detection of gambling addiction. While gambling, you understand that you risk losing money, and winning is a matter of chance. The casino has adopted a number of measures that will allow you to play games responsibly.

RESPONSIBLE GAMING FOR PLAYERS

Self-assessment

Wondering if you are playing too much? Let's check if you suffer from gambling addiction!
* Ludoman - a person suffering from gambling addiction.
Below we present a few statements to help determine if you have a problem with gambling. If you find that 3-4 of these statements are true regarding your online casino game or your friend's game, we recommend that you seek professional help from specialists:

Thinking about the game takes up most of your time;
To achieve the desired level of pleasure, you need to play with larger amounts;
You have difficulty controlling your emotions. You are sensitive to everyday affairs;
If you lose, you become hysterical and aggressive;
You have made repeated unsuccessful attempts to control, reduce or stop gambling;
Stopping or shortening playing time leads to irritation or anxiety;
By playing at online casinos, you avoid problems or get rid of depressive feelings;
After an unsuccessful gaming session, you play again to recover the lost amount of money;
You lie to family members or other people to hide the true nature of your gaming activity;
You have committed illegal actions to play an online casino;
You have lost contact with family members or have jeopardized important relationships, careers, education due to gambling;
You expect or are confident that other will help you solve financial problems caused by gambling.

You can also test yourself with the helpful self-assessment tool GamCare

Self-control

Are you seeing some problems but still not being able to deal with them on your own? Do not worry! We will give you some useful tips.

The key is to always make informed decisions about how much money you can spend. If your actions are taken under control, you are not in danger of gambling addiction. You need to take seriously the issue of preventing gambling addiction, having decided on a clear sequence of actions:

Play for a limited amount of time - determine the time you spend playing. If you have problems with this, set a timer or alarm clock before starting the game for a specific time when you want to end the game session.
Manage your budget appropriately - determine the maximum deposit amount and do not exceed it. Never spend money on gambling. If you set your deposit limit of $60 per week and received $200 for the same week of play, then you can deposit $260 the next week.
Find a new hobby and combine it with the game.
Good mood = good game - never play when depressed or stressed.
Sober Gaming - We strongly recommend that you do not drink alcohol before / while playing.

Need help?

If you think you have started spending more money than you can afford, or if the game is starting to interfere with your daily routine, we strongly recommend that you consider a few measures that may help. For example, set the Cooling-Off Limit, or choose Self-Exclusion and External Help from trusted independent organizations.

How to set personal limits?

To help you gamble responsibly, we offer the Cooling-Off Limit feature: you can set the grace period to 1 week, 1 month, 3 months or 6 months. While the limit is active, you cannot make a deposit at the Casino and you will be excluded from all promotional offers, and you can withdraw the remaining funds during this period. The grace period applies to your account immediately. After this period, your account is automatically activated. You can reduce the grace period. Your notification of the shortening of the grace period will only take effect after a minimum of 24 hours from the date of receipt of the notification by the Casino.If you want to enable the grace period, please contact our support team

How to stop gambling for a while?

If you need to take a break from gambling to prevent or control possible addiction to gambling, you can use Our Self-Exclusion Service. In the case of Self-Exclusion, your account will remain blocked for a specified period of time without the possibility of renewal or completely closed.You can contact our customer support

and inform us of your decision to stop gambling on the website for a certain period of time: 1 year or 2 years. We will take all measures to block access to your account and will ensure that you do not receive any promotional material. Your Self-Exclusion notification will become effective 24 hours after the Casino receives it. Self-exclusion does not automatically end at the end of the exclusion period.

How to change the duration of the Self-Exclusion period?

You can shorten the Self-Exclusion period. Your notification of shortening the Self-Exclusion period will only take effect after a minimum of 24 hours from the date of receipt of the notification by the Casino. Your notification of the extension of the Self-Exclusion period will take effect 24 hours after the Casino receives it.

What happens after the end of the Self-Exclusion period?

After the exclusion period has expired, we will notify you by email. Depending on your answer, your account will be reopened as soon as we receive your positive confirmation of this, or completely closed, or, in the absence of a response, your account will remain deactivated.

What happens to the bets and pending funds in my account?

We recommend that you withdraw funds from your account prior to joining / requesting Self-Exclusion. All our standard withdrawal rules apply.

External help

If you need more help, there are a number of organizations that offer professional help for free:

GAME CONTROL OF MINORS

Protection of minors

The participation of minors in gambling is against the law and is a crime (punishable offense). At our online casino, gambling is prohibited for persons under the age of 18 or the age of legal capacity, if it is over 18 years old in the jurisdiction of the country in which the player is located. We take our responsibility in relation to gambling for minors very seriously and therefore reserve the right to ask any client for age confirmation and to suspend their account until the required documents are provided. This requirement is specified in the Terms and Conditions of the Casino, therefore, all players under the age of majority who try to register on the website will be considered in violation of our Terms and Conditions. The casino reserves the right to report such violations to the competent authorities. However, we understand that due to the wide availability and nature of the Internet, people under the legal age still can register and play online casinos. Therefore, we strongly recommend that parents cooperate to protect their children from free access to gaming websites. There is special software that can help with this issue. We strongly recommend using special programs that restrict access to online casinos, for example:

Precautionary measures

Do not leave minors unattended in front of your computer if you visit an online casino or have casino software installed on your computer;
Do not use the remember passwords feature if your children can use the same computer;
Do not allow minors to visit gambling websites;
Keep credit card or other payment system information out of the reach of children;
Limit the time your kids spend online.

If you have information that your minor child has a personal account on the Website, please contact our customer service

. After the verification procedure, the Casino may make one of the following decisions at its discretion:

If the verification is successful, save the account active;
Block the account of a minor player until the player becomes fully capable;
Close account of a minor player.